Medicare Ineligible Patients

Patient Fees at Terang & Mortlake Health Service from July 1 2020

As a Medicare ineligible patient it is your responsibility to ensure that you have health insurance cover or adequate money to cover the cost of your health care.  You will be required to pay for all the cost of your medical care at Terang & Mortlake Health Service.

A Medicare ineligible person is any visitor to Australia who does not hold a valid Medicare card, or does not fall under one of the classifications below:

  • Reciprocal Rights: The Australian Government has Reciprocal Health Care Agreements with the governments of the United Kingdom, New Zealand, Republic of Ireland, Sweden, The Netherlands, Finland, Belgium, Norway, Slovenia, Malta and Italy. Visitors from Malta and Italy are covered for Medicare for a period of six months from date of arrival in Australia.

Asylum Seekers and Refugees: Asylum Seekers and Refugees are provided with free medical care (including diagnostic services) in Victorian hospitals.
Please note Asylum Seekers/Refugees will need to produce appropriate documents confirming their status from the Department of Immigration and
Citizenship or a recognised asylum support agency, such as Red Cross. If the document is not produced you will be expected to pay for all associated medical costs; however the fee will be waived once the documents are presented.

You will be required to provide the following information:

  • Your passport & Visa
  • Contact information during your stay in Australia
  • Overseas residential contact details
  • Details of your relevant health insurance policy must be provided so we can obtain a guarantee of payment If you do not pay, or have not agreed to a suitable payment arrangement with South West Healthcare, your account will be forwarded to a debt collection agency.

Urgent Care, Outpatient and Inpatient Fees

Emergency, outpatient and standard ward rates including rehabilitation, intensive care, maternity, paediatrics and psychiatric):

Urgent Care attendance

$582 per visit

Day rate (bed rate)

$1,900 per day

Overnight (bed rate)

$1,900 per night

District Nursing Fees

$350 per visit

Post natal home visits


Ambulance transfer/s costs will be passed onto patient if transferred to another facility.

Will I have to pay for diagnostic charges?

Diagnostic and radiology charges are required to be paid to the healthcare imaging department directly as this is an external service provider.

Pathology costs will be charged separately and are payable to the external pathology service provider.

Pharmacy costs are payable directly at the time of being dispensed.

Note: Doctors’ and anaesthetists’ fees will also be payable directly to each provider.